AI phone assistant for small and mid-sized businesses
Your team has
its hands full.
We pick up.
We equip your business with capable AI phone agents. They hold real conversations, answer questions from your business knowledge, book appointments and hand every case to your team in a structured format – around the clock.
Set up for your workflows. Connected to your systems. Personally supported.
“I’d like to get my heating serviced.”
“Of course. Does Tuesday at 9 am work for you?”
Date · Address · Contact in your system
Every call answered
During peak hours, after closing time and at weekends.
Handled, not just noted
Questions answered, appointments booked, requests resolved.
Clean in your system
Every case reaches your team in a structured format.
What you get
Every call answered.
Every request handled.
We take the calls that pull you away from work today – or get lost. You get finished cases instead of notes and a callback list.
On the job site
You're up a ladder. The phone rings for the third time.
What it costs youIf nobody picks up, the job is gone. The caller won't wait for your callback – they call the next company. Losing just one €2,000 job a week adds up to more than €100,000 in revenue a year.
We take over your phone. Every call is answered, the request clarified and the appointment booked while you keep working. Your office gets a finished job ticket instead of a sticky note.
Test it with your callsSample conversation · for illustration
I'd like to get my heating serviced. Is next week possible?
Of course. I have Tuesday at 9 am or Thursday at 2 pm available. Which suits you better? I'll also need your name and the address of the system.
- Appointment entered in the calendar
- Name, site address and callback number
- Confirmation sent to the customer
Direct booking requires a connection to your calendar. Urgent requests are handed over according to your rules; technical decisions stay with your specialists.
At the front desk
Phone ringing, a patient wants to reschedule, waiting room full.
What it costs youEvery call pulls your team away from patients. 40 calls a day at 3 minutes each is 2 hours of front-desk time – every single day. And anyone who can't get through books with the practice that picks up.
We take over your front desk's routine calls: appointment requests, cancellations, questions about opening hours. Your team stays focused on the patients in the practice.
Test it with your callsSample conversation · for illustration
Unfortunately I can't make my appointment tomorrow.
I'll take a message for the front desk. May I have your name, the time of your appointment and a number where we can reach you?
- Name and appointment time
- Request for the front desk
- Callback number for questions
Direct changes to appointments depend on your practice software. Medical questions go to your practice team.
“Our receptionists were constantly juggling: the phone rings, a patient wants to move an appointment, and the waiting room is full. Since the system took over appointment handling, the team can focus fully on patient care.”
At reception
A queue at check-in. And the phone is ringing.
What it costs youEvery call that doesn't get through could be a direct booking. Instead the guest books through a commission-based portal – or somewhere else entirely.
We take over your reception phone. Questions about arrival, breakfast or parking are answered instantly; reservations and special requests reach you complete.
Test it with your callsSample conversation · for illustration
We're arriving late on Friday. Is check-in after 10 pm possible?
I'll pass your request on to reception. What name is the booking under, roughly when will you arrive, and what number can we reach you on?
- Booking name and arrival date
- Estimated arrival time
- Contact for confirmation
Binding bookings and availability require a suitable integration. Your team confirms special requests.
Do the maths
What does a missed
call cost you?
A missed call is rarely just a call. Often it’s a job that ends up with a competitor. Plug in your own numbers.
On top of that comes the time your team spends on callbacks today. In the intro call we look at your real calls together.
Stop missing callsWhat your phone agents do
An AI phone assistant
that gets things done.
Your agents talk like trained employees: they understand the request, ask targeted questions and trigger the next step directly.
Book an intro callHandle conversations
Pick up every call instantly, understand the request in natural language and ask the right follow-up questions – even with several calls at once.
Answer questions
Reliable answers from your business knowledge – services, opening hours or directions, optionally with live data from your systems.
Book appointments
Check availability and enter appointments directly into your calendar or industry software.
Trigger workflows
Create records in your CRM, put urgent calls straight through, generate tasks for your team. You define responsibilities and limits.
With your knowledge.
Set up by us.
You know your business. We take care of conversation flows, integrations and ongoing technical support.
Collaboration with clear boundaries
Works independently.
Stays under your control.
- You decide when it takes over.
For example when the line is busy, at peak times or after closing.
- Handovers are clearly defined.
We agree which requests get forwarded and who handles callbacks.
- We look after the technology personally.
Reviewing call quality, updating information, adjusting flows. Customer cases stay with your team.
How we start
First understand your day.
Then take over the phone.
We start with a clear scope and test typical conversations together with you.
Get to know you
Which calls cost you time? We look at typical requests, your number and your existing systems.
Set up
You define answers and responsibilities. We set up the agent and the agreed integrations.
Test together
We run through your everyday scenarios and check that details and handovers are right.
Launch & support
Once you approve, the agent goes live. We support operations and adjust the flows.
A clear scope of service
You know what you get.
And what it costs.
After the intro call you receive a quote tailored to your call volume, your workflows and the integrations you need.
Book an intro call- 01
Setup
Conversation flows, integrations and joint testing.
- 02
Ongoing support
Technical operation and agreed adjustments.
- 03
Usage
Included volume, overage and term clearly stated in the quote.
Good to know
Questions before
the first call.
AI phone assistant, answering service or voicemail? See the comparison
Want to automate more than the phone? AI consulting & implementation
Still have a question?
Book an intro call
Can we keep our phone number?
We check the setup against your existing phone system. In most cases the agent can be connected via call forwarding – for example when the line is busy, after a set waiting time or outside your opening hours.
Does the agent have to take every call?
No. Together we decide when it steps in. You can start with selected times or call types and expand the scope after the first experiences.
Can it book appointments directly?
That depends on your calendar, your practice or hotel software and the agreed scope. We set up direct booking once the integration has been checked. Otherwise your team receives a structured appointment request.
What happens with difficult or urgent requests?
We define clear handover rules: to the responsible employee, to your on-call contact or as a callback task. The agent does not make medical diagnoses or independent technical dispatch decisions.
Do callers know they're talking to an AI?
Yes. The agent introduces itself as an AI phone agent. It talks to callers, asks for missing details and explains the next step. Together we define how callers can still reach a human.
How do you handle call data?
Before going live we clarify which data is needed, which providers process it, who has access and when it is deleted – including the appropriate GDPR agreements and notices for callers. We set special limits for sensitive information.
What does an AI phone agent cost?
You get a quote with clear components: one-time setup, ongoing support and usage. Call volume, conversation flows and required integrations determine the scope. Included services, overage and contract term are all stated in the quote.
Which languages does the agent speak?
English and German as standard, further languages on request. We define the languages, voice and tone together with you.
How much work is the setup for us?
You contribute your business knowledge: typical requests, responsibilities and preferred answers. We set up the flows and test them together with you. The go-live date depends on the scope and the access we need.
Free intro call
15 minutes for your phone line.
Then you know what fits.
Together we look at your most frequent calls, your systems and the handover to your team. Just pick a slot in the calendar.