AI phone assistant for small and mid-sized businesses in Frankfurt am Main
Professionally reachable, even at 10 pm. Your agent answers the call and hands every request over to your team in a structured way.
Frankfurt is Germany’s financial centre – but the city on the Main thrives just as much on law firms, practices, logistics and trades. In a city where professionalism is expected, a call that ends up on voicemail quickly feels like a rejection. An AI phone agent answers every call, clarifies the request and passes it on cleanly to your team. You decide when it takes over and what it passes on.
An international city. Reachable around the clock.
Frankfurt is one of Germany’s most international business locations. Calls come in early in the morning, late in the evening and in the middle of the lunch break. Your AI phone agent is there when your team can’t be: it answers questions from your business knowledge, asks for the important details and creates callbacks for the next morning.
From the first ring to the completed task.
Handle conversations
Pick up every call instantly, understand the request in natural language and ask the right follow-up questions – even with several calls at once.
Answer questions
Reliable answers from your business knowledge – services, opening hours or directions, optionally with live data from your systems.
Book appointments
Check availability and enter appointments directly into your calendar or industry software.
Trigger workflows
Create records in your CRM, put urgent calls straight through, generate tasks for your team. You define responsibilities and limits.
From the banking district to Höchst. Every call in good hands.
Frankfurt’s compact city area brings very different businesses together in a small space. We set up your agent remotely; on-site meetings in the city centre are possible by arrangement.
Bankenviertel & Westend
Banks, asset managers, auditors and consultancies between Taunusanlage and Opernplatz. The agent takes calls, captures requests and contact persons, and arranges callbacks – the advice still comes from your people.
Sachsenhausen & Bornheim
SMBs, law firms and practices south and north of the Main. The agent takes pressure off reception, answers recurring questions and enters appointments directly into your calendar.
Höchst & Industriepark
Chemicals, pharma and suppliers in the west of Frankfurt. The agent takes enquiries from business customers, asks for product and contact person, and hands them over to the responsible team.
Flughafen & Gateway Gardens
Logistics, freight forwarders and service providers around the airport. The agent takes enquiries about shipments and time slots at night too and puts urgent matters through to dispatch according to your rules.
Frankfurt industries. Clear boundaries on the phone.
These four industries shape Frankfurt’s economy. Here in particular, we define with you exactly what the agent handles and what stays with you.
Banks & financial services
The agent takes calls, clarifies the request and books appointments with your advisor. It gives no investment advice – specialist questions land as a callback task with the responsible employee.
Consulting & auditing
Take enquiries from new clients, capture industry and request, and enter intro meetings straight into the right calendar. Every request lands in your CRM in a structured way.
Airport logistics
Take calls about pickups, time slots and shipments around the clock. The agent records the reference and hands over to the dispatch team on duty according to your rules.
Chemicals & pharma
Answer recurring questions from your stored business knowledge, pre-qualify enquiries by product line and put safety-relevant matters through to your specialist team immediately.
More time for the people in front of you.
Our receptionists were constantly juggling every day: the phone rings, a patient wants to move an appointment, and at the same time patients in the waiting room need looking after. Since our voice AI system took over appointment handling, the team can focus fully on patient care on site.
AI for practices
Questions from Frankfurt. Answered honestly.
Is an AI phone agent suitable for banks and law firms?
Yes, for answering calls, booking appointments and recording requests. Advice and specialist information stay with your staff. Before launch, we decide together which topics the agent answers and which it hands over.
How do you handle sensitive call data?
Before launch, we clarify which data is needed, which service providers process it, who gets access and when it is deleted. This includes a data processing agreement and suitable notices for callers. For sensitive information, we define special limits.
Can we keep our Frankfurt 069 number?
As a rule, yes. We usually connect the agent to your existing system via call forwarding – when the line is busy, after a set waiting time or outside your opening hours. Your callers keep dialling the number they know.
Do callers notice that they’re talking to an AI?
Yes. The agent introduces itself as an AI phone agent, asks for missing details and explains the next step. Together with you, we define how callers can still reach a human.
Free intro call
15 minutes for your phone line.
Then you know what fits.
Together we look at your most frequent calls, your systems and the handover to your team in Frankfurt am Main. Just pick a slot in the calendar.